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Enhancing Professionalism, Adding Value
Annual Educational Conference
February 7-10, 2010
Doubletree Hotel Houston Downtown
See Conference Registration Information
Conference Justification Letter
EARLY REGISTRATION: $330 - Nov 1
REGISTRATION: $360 - Jan 8
For more information, contact:
Kathryne Butler, Conference Chair
713-441-3290 - kbutler@tmhs.org
A conference designed especially for hospital volunteer directors, staff and retail managers
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Sessions include:
• Jean Gatz, "Getting to the Heart of Success"
• Kathleen McCleskey, "Managing Those Who Serve" and "Volunteer Program Evaluation"
• Clyde Taylor, “How to Increase Your Organization’s Perceived Value… Why It’s Critical to
Your Long-term Success”
• Sarah Jane Rehnborg, "Volunteer Engagement"
• George Whalin, "Strategies for a Changing Retail World" and "Retail Success! Increase Sales,
Maximize Profits, and Wow Your Customers"
• Jim Dion, 8-hour "Retail Boot Camp" featuring content equivalent to a full undergraduate course
• Tour of four Texas Medical Center Hospital Gift Shops
• Additional sessions on volunteer software, community development, The Joint Commission,
volunteer competencies
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